Throughout the process I felt like an actual human being, listened to and trusted to also report how I was feeling.
Mon 5 January 2026
When you start the journey to, in my case, get a bilateral reduction; you are told to have multiple consultations until you find the surgeon that you can trust. I only had one consultation and that was with Rosie – and in that one consultation, my mind was made. Five months post-op, I do not regret that decision. Beginning with the consultation, I felt seen and understood every part of the process. Rosie’s team was very professional in their phone calls and helping me find a date that worked best for me. During consultation, Rosie was very attentive taking notes of, not just the problems I had been facing to date but also what I was hoping to achieve with the surgery. No detail was too small or unimportant, including describing what I wanted to be able to wear and my gender expression. Rosie also never shied away from explaining how scarring may affect me as Black woman and what could be done in the event of such issues. What I appreciated most about the consultation was that there was a clear understanding of the physical and biological importance of this surgery alongside a vocalised acknowledgement of the emotional importance too. Surgery went well and I appreciate that as I was recovering her team was able to add an extra appointment for me with the nurse to discuss and address a small concern I had. Technically, my post-surgery results, especially how light my scars are, and the shape are something I did not even know was possible to achieve when I was doing research. To say they are better than anything I had ever imagined is an understatement. Rosie was even kind enough to give me an extra post-op appointment just to make sure my scars were healing well and as expected. I could write a lot more and describe each meeting and each encounter, but the final thought would be the same. Rosie gave me a body I had only ever dreamed of and throughout the process I felt like an actual human being, listened to and trusted to also report how I was feeling. Thank you so much Rosie and your exceptional team.
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The results have given me pure joy
Sat 15 November 2025
From the very first meeting with Mr Gateley, I felt I was in safe hands. He made me think about the surgery I had asked for and NEVER tried to up- sell me in fact it was the opposite, he wanted me to look as natural as possible. The surgery experience couldn’t have been easier, I felt safe and confident. The results have given me pure joy and the very best thing is I still look like me - about 10 years ago! If I need anything done again I would not dream of going anywhere else.
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Their professionalism, care, and attention to detail are outstanding.
Sat 15 November 2025
From my initial consultation through to the surgery and aftercare, my experience at the clinic has been exceptional. The clinic itself is very modern, with a calm and welcoming atmosphere. Every member of staff I met was friendly, professional, and made me feel completely at ease. Dr David Gateley was incredibly reassuring from the very beginning. He took the time to explain every detail of the procedure clearly and thoroughly, ensuring I had no unanswered questions. His calm, confident manner immediately put me at ease, and I felt I was in the very best hands. In the lead-up to my surgery, Dr Gateley was always available if I had any concerns or queries, and that continued after the procedure as well. Knowing he was only a phone call away gave me great peace of mind throughout the entire process. The aftercare has been second to none. I felt fully supported at every stage of my recovery, and the results have exceeded my expectations. I wouldn’t hesitate to recommend Dr Gateley and his fantastic team to anyone considering an upper eyelid blepharoplasty—or any cosmetic procedure. Their professionalism, care, and attention to detail are outstanding.
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Patience, honesty, kindness and results
Mon 13 October 2025
I cannot recommend David Gateley highly enough, my experience from start to finish was 5 stars. Patience, honesty, kindness and results. Thank you.
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